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Privacy Policy

Welcome to Klinik Vanfo Hino. At Vanfo Hino Sdn Bhd, managed by Stemcell First Sdn Bhd (SCF), we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our clinic or use our website.

 Information We Collect

We may collect and process the following data about you:

Personal Information

Name, address, phone number, email address.
Medical history, treatment records, and other health-related information.
Credit card details, billing address, and other financial information.

Contact Information :

Health Information :

Payment Information :

Automatically Collected Information

Website Usage Data :

Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through, and from our site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

How We Use Your Information

We use the information held about you in the following ways:

Medical Services

- To provide you with medical services and treatment.
- To keep your medical records up to date.
- To communicate with you regarding your health, appointments, and treatment.

Administrative and Financial Purposes

- To process payments and insurance claims.
- To manage our business operations and ensure the smooth running of our services.

Marketing and Communications

- To provide you with information about services you request from us.
- To notify you about changes to our services.
- To ensure that content from our website is presented in the most effective manner for you and your computer.

Disclosure of Your Information

We may share your personal information with:

Third Parties

- Healthcare professionals and specialists involved in your care.
- Insurance companies and other relevant entities for the purpose of processing claims and payments.
- Government or regulatory bodies as required by law.

Service Providers

Companies and individuals who provide services on our behalf, such as payment processing and IT support.

Data Security

We take appropriate measures to ensure that your information is treated securely and in accordance with this privacy policy. All information you provide to us is stored on secure servers. Any payment transactions will be encrypted.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

 Your Rights

You have the right to:

 Access your personal data.
- Correct any incorrect or incomplete information we hold about you.
- Request the deletion of your personal data.
- Object to the processing of your personal data.
- Request the restriction of processing of your personal data.
- Request the transfer of your personal data to another party.

If you wish to exercise any of these rights, please contact us using the contact details provided below.

Changes to Our Privacy Policy

We may update our privacy policy from time to time. Any changes we make will be posted on this page.

Please check back frequently to see any updates or changes to our privacy policy.

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Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Klinik Vanfo Hino
Vanfo Hino Sdn Bhd, managed by Stemcell First Sdn Bhd  

Address: Lot 8 , Level 2, Pinetree Marina Resort,Puteri Harbour, Johor
Phone: 07-2905742
Email: vanfohino.clinic 
@gmail.com

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